Refund policy
More Life Liquid Refund Policy
At More Life Liquid, we are committed to ensuring your satisfaction with our products. Please review our refund policy below to understand the conditions under which refunds are accepted:
1. Eligibility for Refunds:
- Broken or Spoiled Goods: If you receive a product that is damaged or spoiled, you may be eligible for a refund. To qualify, you must submit proof of the damage or spoilage within 24 hours of receiving the product.
2. Submission of Proof:
- Required Documentation: Please provide clear photographic evidence of the broken or spoiled product, including packaging, and any relevant details. You can submit this proof via email to morelifeliquid@gmail.com
3. Refund Processing:
-
Timeliness: Refund requests must be made within 24 hours of receiving the product. Requests submitted after this timeframe may not be considered.
-
Tracking Information: Please check your tracking information to ensure that your product was delivered on time. Refunds will not be issued for products that are found to be spoiled due to being left in the mail past the delivery date.
4. Non-Eligibility:
- Products Left Beyond Delivery Date: Refunds will not be issued for products that have spoiled because they were not retrieved from the mail in a timely manner. Please ensure that you collect your delivery promptly.
5. Contact Information:
- For any questions or concerns regarding our refund policy, or to submit your proof for a refund, please contact us at morelifeliquid@gmail.com.
Thank you for choosing More Life Liquid. We appreciate your understanding and cooperation as we strive to provide the best products and service.